Terms and Conditions of Service Use
Thank you for visiting our website https://courses.neuromarketingai.site
(hereinafter, the “Website”).
Note: In this document, the terms “Company,” “we,” “us,” and “our” refer to AICOMPANY LTD. The term “Service” refers to aineurohacker / neuromarketingai, including the Website and all related services, pages, subdomains, landing pages, personal account, Telegram bot(s), and other digital products provided by the Company.
Before using any function of the Website or any products and services available through the Website, please take the time to carefully read and understand these Terms and Conditions (hereinafter, the “Terms”), as these Terms govern all relations between you (hereinafter, the “User,” “You,” or “Customer”) and us. The Company makes no representations that the Service is available, suitable, or legally available for use in your jurisdiction, and access to and use of the Service is prohibited in territories where such use would be unlawful. You access the Service at your own initiative and are responsible for compliance with local laws.
Please do not proceed with any purchases on the Website if you have not carefully read and understood these Terms, because whenever you purchase anything from us, these Terms shall be considered a legally binding contract between You and us, so it is important that you are fully informed of all terms set forth herein.
The Website includes subscriptions that renew automatically. Please read these Terms of Use (“Terms”) carefully before starting a trial or completing a purchase of an auto-renewing subscription service on our Website.
To avoid being charged, you must cancel your subscription decisively at least 24 hours before the end of the trial period or current subscription period.
By purchasing an automatically renewing subscription, you agree to the nature of automatic renewal and its terms specified next to the place of purchase, and acknowledge that to avoid charges you must cancel the subscription.
Regardless of where you purchased the subscription, if you do not know how to cancel the subscription or trial, contact our customer care service on the website or via email: info@neuromarketingai.site
Failure to register in your personal account after payment or logging out of your personal account after registration does not cancel your subscriptions and subscription trial versions (Trial Periods).
We also strive to provide information about our subscription policy at or near the place of purchase. Please review these rules before making purchases. You may print this information for reference.
Our privacy practices are detailed in our Privacy Policy. Please read it to understand how your personal information is collected, used, and shared.
1. ACCEPTANCE OF TERMS
1.1. These Terms govern the relationship between you and the Company regarding your use of the Service, including the Website, checkout and payment pages, pages for granting access to materials, personal account, Telegram bot(s) (if available), and any related services (“Service”), as well as all content and functionality available within the Service, including all information, text, graphics, materials, software, and services provided for your use (“Content”).
1.2. These Terms establish legally binding contractual relations between you and the Company. Therefore, PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SERVICE.
1.3. To create a profile and use certain features of the Service, you must be at least 18 years old. Users aged 14–17 may use the Service only under the supervision and with the consent of a parent or legal representative who agrees to comply with these Terms. We do not guarantee that our digital content and other services will be suitable and useful for everyone, therefore before making any purchases on the Website, please assess individually whether the Service’s services are suitable for you personally.
1.4. Please also review our Privacy Policy. The Privacy Policy and other additional terms are expressly incorporated into this document by reference.
1.5. Any translation from this language version is provided solely for your convenience. In case of discrepancies, this language version shall prevail.
1.6. To the extent permitted by applicable law, we may modify these Terms. We will notify you of material changes as required by applicable law.
1.7. If you do not agree with the changes, stop using the Service, delete your account, or cancel your subscription before the effective date of the changes. By continuing to use the Service after changes, you accept the updated Terms.
2. Information for the user
2.1 If you wish to use the Service’s services, you must meet the following requirements:
a) You have reached the legally established age for concluding distance contracts under the laws of your place of residence. The Websites and any Service program are developed and intended for use only by adults. Users aged 14–17 may use the Service only under the supervision and with the consent of a parent or legal representative who agrees to comply with these Terms.
b) You have read these Terms and agree to comply with them.
c) You must provide us with your correct contact details, payment details, and other information necessary for the Service to operate.
d) You use a credit/debit/bank card or other payment method that belongs to you, or the card/other payment method owner has allowed you to use it, and such permissions were granted in the form required at your place of residence.
2.2 To use all functionality of the Service Websites, Services, and Digital Content, you may be required to provide your personal data, such as your age, preferences, expectations, and aspirations regarding what you would like to achieve. Please note that we can provide you with high-quality personalized services only if you provide truthful information.
2.3 By agreeing to these Terms, you confirm that you understand that Services cannot be refused after they have been provided to you. Services are deemed provided to You from the moment you gain access to the Website personal account or gain access to Digital Content on the platform, or activate and log into the Telegram bot (if available). However, you may cancel your subscription at any time, and if you do so, we will not renew your subscription and will stop charging you for subsequent periods.
2.4 Please note that this Website, our Services, and any digital content you receive from us may be used only for your personal needs or internal use in your business. You are not entitled to use the Website content, digital content, or our Services for resale, distribution, rental, or any other type of commercial use by third parties.
2.5 You are not entitled to use the Website or our Services for any unlawful or unauthorized purposes and are not entitled, when using the Service, to violate any laws. All Website content and all content of materials received from us (including graphic drawings and other content) and relevant parts belong to the Company and are protected by copyright laws. Any use of any copyrighted materials for purposes other than personal use of Our Services without a Supplier license constitutes copyright infringement.
3.Prices for our services and payment methods
3.1 The Service provides Customers with access to digital content and related services, including, depending on the selected offer: online courses, lessons, templates, guides, library materials, updates, support, and access to a private Telegram community/group for subscribers (hereinafter, “Services”). The content of the Websites and Services may change from time to time as we continuously update and improve them.
3.2 Please note that all our Services are provided in digital format. Accordingly, Services are deemed provided to you from the moment you gain access to your personal account/platform and/or gain access to acquired digital content, and/or activate and log into the Telegram bot (if available). Certain Service features are provided by subscription for a fee. You may purchase a subscription directly from the Company through our Websites.
3.3 Some elements of the Service and support may depend on information you provide to us (for example, your requests, goals, preferences, and expectations regarding the result). For this reason, we ask you to provide only accurate and truthful information about yourself. If you do not provide accurate information, we may be limited in our ability to provide the most relevant recommendations and support. Any recommendations and materials are provided “as is” and are intended for general use within an educational and informational format.
3.4 Our Services and digital content are educational and informational in nature and do not constitute professional advice (including legal, financial, medical). We do not guarantee specific results and are not responsible for decisions made by the User based on the materials.
3.5 Subscription. You may use certain Service Services by subscribing, which is billed on a recurring basis according to the selected offer. In the basic Service model, subscription is billed monthly and ranges from $29 to $49 (USD) per month. In certain offers, a one-time purchase of a low-cost course (for example, $9) may include a trial (bonus) period of 3 or 7 days of subscription access, after which the subscription will automatically continue at a price from $29 to $49 (USD) per month unless you cancel it before the trial ends.
Monthly billing: after subscribing (or after the trial ends, if provided), you will be charged the full amount for the relevant billing period. Upon expiration of this prepaid period, you will automatically be charged for the subsequent period of the same duration unless you cancel your subscription before the renewal date.
Automatic subscription renewal: by subscribing, you agree that the subscription may renew automatically. If you do not cancel your subscription, you authorize us to charge for subsequent periods. The automatic renewal period will be the same as your initial subscription period unless otherwise stated in the Rules. The renewal price will not exceed the price of the immediately preceding subscription period, except for any promotional (introductory) and discounted prices, unless we notify you of a rate change before auto-renewal.
3.6 Each plan or purchase gives you access to the corresponding Service materials and features indicated on the checkout page and/or product page. To the maximum extent permitted by applicable law, we may change the cost and composition of Services and subscription. We will notify you in advance of material price changes by publishing new prices on the Websites and/or sending notification by email or other prominent means. If you do not wish to pay new fees, you may cancel your subscription before the changes take effect and/or refrain from payment.
3.7 On the checkout page, you may see different total amounts depending on applicable taxes (for example, VAT in EU countries), which may be added to the cost as required by law.
3.8 Please note that we do not apply any proprietary conversion rates. However, some banks apply conversion rates and/or fees for international payments, therefore we are not responsible for bank fees or conversion rates your bank may apply to the payment. If you notice differences between the price on the Website/in receipt and the amount charged on your bank statement, contact your bank for clarification of additional charges.
3.9 We generally accept payments using credit and debit bank cards via a payment provider (for example, Stripe). We do not accept cash, checks, or other offline payment methods unless expressly stated otherwise on the payment page.
3.10 Trial subscription. In certain offers, we may provide trial subscription access (free or as a bonus to course purchase) for a certain period of time, details of which are specified at checkout. If trial access is not indicated on the payment page, you purchase a subscription without a trial period.
3.11 Free (bonus) trial version. If a trial period is offered, this will be explicitly indicated on the pricing page and/or checkout page before payment. If you do not cancel your subscription before the trial ends, you will automatically be charged the amount indicated on the payment page for the selected subscription period. We may also from time to time offer discount offers that then renew at full non-discounted price, as well as other offers that may interest you.
3.12 Subscription renews automatically at the end of each period (usually monthly) until you cancel it.
3.13 Payment method. Payment will be charged using the payment method you specified at purchase upon payment confirmation on our web page or after the trial period ends (if a trial period is provided). You authorize us to charge the applicable fee to your payment method.
3.14. The cost of individual courses provided by the Service may vary from $0.99 to $99.99 per course, depending on the specific offer and page (landing page) from which the purchase is made.
3.15. The cost of subscription to Service services may vary from $9.99 to $999.00, depending on the selected tariff plan, access duration, and page (landing page) from which the subscription is arranged. At the same time, the basic subscription under the standard offer is from $29 to $49 to (USD) per month, unless explicitly stated otherwise on the checkout page.
3.16. The current price is always indicated on the checkout page and confirmed by the User before payment.
3.17 All prices are indicated in US dollars (USD), unless otherwise indicated on the payment page. The Company reserves the right to change the cost of services and subscription by notifying Users through publication of updated terms on the Website and/or on the checkout page.
4. Discount policy
4.1 From time to time we may offer special discounts to tariff plan prices and/or individual digital products. We may offer you a discount if:
(a) You are using our Services for the first time and may be eligible for a discount on your first purchase from us; and/or
(b) You provide us with your email address and agree to receive our newsletter.
4.2 Applicable discounts may change from time to time. We will provide more detailed information about the discount amount whenever we announce its availability.
4.3 We reserve the right to launch and cancel our discount programs, as well as change discount amounts at any time, except where a specific discount announcement states a specific term or time for which the discount is available, in which case we will provide the discount for the term specified in the announcement.
4.4 The User has the option to purchase a course at the full retail price (up to $99.99), or use a special offer and purchase the same course at a promotional price (in the range from $1.99 to $99.99, including options such as $4.99 or $9.00). By purchasing a course at a promotional price, the User may receive bonus access to the Service subscription with a free trial period (usually 3 or 7 days, unless otherwise indicated on the specific page (landing page) or on the checkout page). At the end of the trial period, the subscription renews automatically for the next paid period, while the subscription cost may vary from $9.99 to $999.99 depending on the tariff plan, access duration, and page (landing page) from which the order is placed; at the same time, the basic subscription under the standard offer is from $29 to $49 (USD) per month, unless explicitly stated otherwise on the checkout page. The User may cancel the subscription at any time via the personal account (if available) or, if necessary, by contacting support at info@neuromarketingai.site
. Cancellation is carried out without penalties and restrictions. By placing an order at a promotional price, the User confirms agreement with the subscription terms, including automatic renewal after the trial period ends, if the subscription is not canceled before the renewal date.
5. Subscription cancellation
Your subscription renews automatically at the end of each period until you cancel it. Please note that deletion/blocking of the Telegram bot (if available) or logout from the personal account on the Websites does not cancel your subscriptions.
5.1 If you want to cancel your tariff plan subscription, you may do so in the personal account on the website (if such function is available) or by contacting our customer support service at info@neuromarketingai.site
and informing us of your decision to discontinue subscription. Your cancellation takes effect upon expiration of the plan term to which you subscribed and already paid.
5.2 If you do not want the Services to renew automatically, please cancel your subscription in your personal account or notify us of your decision to cancel the subscription at least 24 hours before the end of the current billing period (including trial period, if provided), in which case Services will cease at the end of the current term and you will not be charged for subsequent periods.
5.3 Please note that if you cancel your subscription, we will not refund money for past periods during which you used Services or had the ability to use them. For more information on refunds, please review the section below. You must cancel your subscription according to the cancellation procedure disclosed to you for the specific subscription (on the checkout page and/or in the personal account).
5.4 Cancellation of subscription trial period. If you do not cancel the subscription before the trial period ends or unless otherwise indicated, your access to the Service will automatically continue, and payment for renewal of Service access will be charged (usually $29 (USD) per month, unless otherwise indicated on the checkout page). Except where inapplicable or prohibited by law, we reserve the right at our discretion to modify or terminate any trial offer, your access to the Service during trial subscription, or any of these terms without prior notice and without any liability. We also reserve the right to limit the ability to use multiple trial versions by the same User, in particular if abuses are detected.
5.5 The term of the Service and your rights to use it expire at the end of your paid subscription period. If you do not pay due fees, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Service (and may do so without prior notice).
5.6 If you decide to cancel your subscription and notify us, your subscription and account will terminate upon expiration of the subscription term you have already paid for. If you want to close your account immediately, please notify us, and your account will be closed; in this case we do not refund payment for already paid subscription periods, except as described in clauses 5.3 and in the refunds section.
6. Refunds
We process refunds in accordance with applicable law and these Terms, which may be updated from time to time. Please note that after your subscription term expires, we generally will not be able to refund you, as the service will be deemed fully provided.
6.1 Since our Services are provided as digital content and online access, we do not refund subscription payments if you have gained access to the personal account/platform and decided to cancel the subscription. Once you cancel the subscription, we will stop charging regular subscription fees, but will not refund already paid periods. You agree that purchase of digital content and/or subscription is final once access is granted, and that subscription cancellation terminates future charges but is not grounds for refund for already paid periods.
The Company generally does not provide subscription refunds or reimbursements. Exceptions are possible only in cases expressly предусмотренных these Terms (for example, duplicate charge or technical error due to which access was not provided) and exclusively to the extent required by applicable law.
6.2 Refunds for Courses and Subscriptions
Courses. The User has the right to a refund for a purchased Course within 14 (fourteen) calendar days from payment, provided the User submitted a refund request within this period. After 14 days, refund for Courses is impossible.
Note: if applicable law allows loss of withdrawal right for digital content, and the User gave explicit consent to immediate provision of access to digital content and confirmed that due to this they lose the withdrawal right, refund for such Course after access is granted may be unavailable to the extent permitted by law.
Subscriptions. All Service subscriptions (including, but not limited to: subscriptions for access to material library, closed materials, community, Telegram group, Telegram bots, sessions, and live streams) are non-refundable. Subscription payment is final and not subject to refund after completion. In case of subscription cancellation, further charges cease, but paid amounts for an already started or paid period are not refundable.
Upsells and additional purchases. All purchases made after the main checkout (for example, upsells, additional materials, special offers) are final and non-refundable unless expressly stated otherwise on the checkout page.
6.2.1 Subscription payments are non-refundable regardless of use, partial use, non-use of the Service, or changes in your personal plans.
6.2.2 Paid subscription periods, including auto-renewals (including after trial period), are not subject to partial or proportional refund.
6.2.3 Changes in price, promo period, content assortment, as well as temporary unavailability of individual functions (less than 24 hours) are not grounds for refund.
6.2.4 Upsells and additional purchases (goods and services purchased in steps after main checkout) are final and non-refundable.
6.2.5 Exceptions: duplicate charge or technical payment system error in absence of granted access. Upon our confirmation, such charges are canceled and/or refunded to the original payment method.
6.2.6 If a Course is purchased together with bonus trial subscription access (for example, 3 or 7 days), refund for the Course within 14 days does not cancel subscription automatically if the User did not cancel it independently. Upon approval of Course refund, we terminate access to the Course and, where technically possible, cancel auto-renewal of trial subscription if subscription payment has not yet occurred. If subscription payment has already been charged, the subscription non-refund policy applies, except for cases in clause 6.2.5.
Refund request. To submit a refund request, contact us at info@neuromarketingai.site
. We will review your request and notify you (by email or otherwise) whether it is approved.
6.3 We may issue a refund only to the same payment method you used to pay for our Services. We will not issue refunds to any payment method other than the one used for purchase or subscription payment.
7. Personal data and contacts
7.1 To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
7.2 Your personal information may be used to assist us in our research and further development of Services. In addition, we are permitted to collect and use information you provide when using our Services. However, under no circumstances will we use your image or any personal data for purposes other than development of our products and services.
7.3. If you decide to leave us feedback, you agree that we will be permitted to display it on our website for 5 years after receipt from you. We will not indicate your real name or will indicate only your initials in feedback unless you specifically instruct us that we may indicate your full name.
7.4 Please be aware that we may contact you by phone or email if we need to confirm any details of your order or if your order request was not successfully processed due to technical reasons. If your order was not completed due to payment processing errors or other reasons, we may send you a text message or email reminding you to complete necessary actions or we may contact you by phone if you provided your phone number.
7.5 We guarantee that all personal data will be collected and processed in accordance with all applicable laws. To learn more about how we use and process personal data, please review our Privacy Policy.
8. Rules of conduct
8.1 You are not entitled to use our Services and/or Website for any unlawful or unauthorized purposes, or violate any laws when using the Service. All Website content and all materials provided by us, and corresponding Service parts, belong to the Company and are protected by copyright laws and other intellectual property norms. Any use of such materials for purposes other than personal use of the Service without our prior written permission is infringement of our copyrights and/or other intellectual property rights.
8.2 We have the right, but not the obligation, to investigate any unlawful and/or unauthorized use of the Websites and take appropriate legal action, including, without limitation, civil remedies and injunctive relief, if we have reason to believe you violate these Terms or applicable law. When using the Websites, you must:
(a) Not use the Websites or any content thereof for any unlawful purposes or in violation of any local, state, national, or international law;
(b) Not violate or encourage others to violate third-party rights, including intellectual property rights;
(c) Comply with all rules posted on the Websites;
(d) Not transfer, legally or фактически, your registered account to any other person without our written consent;
(e) Provide us with honest and accurate information;
(f) Not use the Websites or any content thereof for any commercial purpose, including distribution of any advertising or solicitation, except as expressly permitted by the Company within provision of Services;
(g) Not reformat or mirror any part of any Website webpage;
(h) Not create any links or redirects to the Websites via other websites or emails without prior written consent from us;
(i) Not attempt to interfere with proper functioning of the Websites or use of the Websites by other users;
(j) Commercial resale, distribution, or transfer of any Products you purchase from us is prohibited;
(k) Not in any way interfere with Website security-related features;
(l) It is prohibited to access, monitor, or copy any Website content or information using any robots, spiders, scrapers, or other automated means or any manual processes for any purpose without our explicit written permission;
(m) It is prohibited to indicate false affiliation, access other users’ accounts without authorization, or falsify your identity or any information about you, including age or date of birth;
(n) Not engage in any other activity contrary to these Terms or applicable law.
8.3 We have the right to immediately terminate your Subscription without refund and/or restrict your access to the Websites if we have reason to believe that:
(a) You do not meet the requirements specified in section 2.1 of these Terms;
(b) You violated any provision of section 8.1 of these Terms;
(c) You use the Websites or any content thereof in any other unlawful way or cause harm to the Websites or other users.
8.4 By using the Service, you represent and warrant that:
you have legal capacity and agree to comply with these Terms;
you are 18 years old (or you use the Service as specified in section 2.1);
you will not access the Service by automated or non-human means, whether via bot, script, or otherwise, except as expressly permitted by the Company;
you will not use the Service for any unlawful or unauthorized purposes;
and your use of the Service will not violate any applicable laws or regulations.
If you provide any information that is incorrect, inaccurate, outdated, or incomplete, we have the right to deny any current or future use of the Service (or any part thereof).
8.5 You are not entitled to access or use the Service for any purposes other than those for which we provide the Service. The Service may not be used for any commercial purposes except those specifically permitted or approved by us.
8.6 As a Service user, you agree not to:
systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission;
carry out any unauthorized use of the Service;
make any modifications, adaptations, improvements, additions, translations, or derivative works from the Service;
use the Service for any revenue-generating purposes, commercial enterprises, or other purposes for which it is not intended;
make the Service available through a network or other environment enabling access or use by multiple devices or users simultaneously, unless permitted by us;
use the Service to create a product, service, or software that directly or indirectly competes with the Service or replaces it in any way;
use any confidential information or any of our interfaces or other of our intellectual property in designing, developing, manufacturing, licensing, or distributing any applications, accessories, or devices for use with the Service;
circumvent, disable, or otherwise interfere with Service security-related features;
engage in unauthorized framing or linking to the Service;
interfere with, disrupt, or create undue burden on the Service or networks or services connected to the Service;
attempt to circumvent any Service measures designed to prevent or restrict access to the Service or any part thereof;
upload or distribute in any manner files containing viruses, worms, trojans, corrupted files, or any other similar software or programs that may harm operation of another’s computer;
use, launch, develop, or distribute any automated system, including without limitation any spider, robot, script, scraper, or offline reader that accesses the Service, or use or launch any unauthorized script or other software;
use the Service to send automated requests to any website or to send unsolicited commercial emails;
demean, defame, or otherwise harm, in our opinion, us and/or the Service;
use the Service in a manner inconsistent with any applicable laws or regulations; or otherwise violate these Terms.
8.7 When communicating with our customer support representatives, we ask you to maintain respectful and courteous behavior. If your behavior toward any of our customer support representatives or other employees is at any time perceived as threatening, harassing, or abusive, we reserve the right to immediately terminate your account and discontinue dialogue.
9. Disclaimer
9.1 Information and materials posted in the Service (including the Website, personal account, Telegram bot(s), and closed communities) are intended solely for educational and informational purposes. We are not a legal, accounting, financial, medical, or other licensed advisory organization and do not provide individual legal, tax, investment, medical, or other professional advice.
9.2 Before applying any recommendations, templates, instructions, and materials obtained through the Service, you undertake to independently assess their applicability to your situation and, if necessary, consult qualified specialists (lawyer, accountant, financial advisor, etc.). You use the Service and any materials at your own risk and under your own responsibility.
9.3 We do not guarantee that use of the Service will lead to specific results, including revenue growth, income, profit, time savings, conversion increase, expense reduction, or achievement of any other business metrics. Any examples, cases, and testimonials are not a promise of similar results for every user.
9.4 The Service may include third-party tools and integrations (for example, payment providers, mailing services, messengers, content hosting platforms, and others). We do not control operation of such third-party services and are not responsible for their availability, pricing, failures, limitations, blocks, rule changes, or any consequences of their use. By following links to third-party resources, you do so at your own risk.
9.5 We respect user confidentiality, therefore reviews and comments posted on our resources may be published without full name indication, using initials or other anonymized data, unless the user gave separate consent to publication of full name and/or image.
9.6 Unless otherwise stated, the Websites and Service are our property and include materials protected by intellectual property rights (including source code, databases, functionality, software, design, texts, images, videos, and other elements). It is prohibited to copy, reproduce, distribute, or otherwise use content without our prior written permission, except for personal use within the Service.
9.7 Services provided through the Websites and Service are provided on an “as is” and “as available” basis, without any warranties, express or implied, to the maximum extent permitted by applicable law.
9.8 We do not guarantee that the Service or any of its functions will operate uninterruptedly or error-free, that defects will be corrected, or that servers providing access to the Service are free from viruses or other malicious components. We are not liable for damage arising from failures, errors, interruptions, delays, data loss, unauthorized access, or third-party actions, within limits permitted by law.
9.9 Any information presented on the Websites and in the Service is informational only. It is prohibited to use the Service in high-risk activities where an error may cause harm to people, property, environment, finances, or business. You assume all risks associated with use of Service information and materials.
9.10 We have made every effort to display product and service information on the Websites as accurately as possible. However, we cannot guarantee that any visual elements, wording, or descriptions will fully match user perception on a specific device or in a specific environment.
Contact for Service-related questions: info@neuromarketingai.site
.
10. Indemnification
10.1 You agree to indemnify, defend, and hold harmless us and our affiliates, as well as respective officers, directors, owners, employees, agents, information providers, and licensors from any claims, liability, losses, damages, expenses, and costs (including reasonable attorneys’ fees) arising in connection with:
(a) your use of Our Website and/or Service or connection thereto;
(b) any use or alleged use of your account or access credentials by any person, whether authorized by you or not;
(c) content of information or User Content provided by you to us;
(d) your violation of rights of any other individual or legal entity;
(e) your violation of any applicable laws, rules, or regulations;
(f) your use of the Service in violation of these Terms.
10.2 We reserve the right, at our own expense, to assume defense and control of any matter otherwise subject to indemnification by you, and in such case you agree to cooperate with us in defense of such claim.
10.3 You agree to indemnify and hold harmless the Company, its successors, subsidiaries, affiliates, any related companies, its suppliers, licensors, and partners, as well as officers, directors, employees, agents, and representatives of each, from liability, including costs and reasonable attorneys’ fees, for any claims or demands made by a third party in connection with or as a result of:
your use of the Service or Products;
your user content (if applicable);
your breach of these Terms.
10.4 The Company reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matters without prior written consent of the Company. The Company will make reasonable efforts to notify you of any such claims, actions, or proceedings as soon as we become aware of them.
11. Limitation of liability
11.1 To the maximum extent permitted by applicable law, under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any losses, claims, or any direct, indirect, incidental, special, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising out of or in connection with: (i) your use of the Service, Content, or Services; (ii) purchase of any products through the Service; (iii) any errors, inaccuracies, or omissions in Content; (iv) any failures, interruptions, delays, technical malfunctions, unauthorized access, loss of data; (v) actions or limitations of third parties and third-party services, even if we were advised of the possibility of such damages.
11.2 If you are dissatisfied with the Service, any materials, products, or services provided through the Service, or any terms of Service use, your primary remedy is to stop using the Service and, if necessary, cancel the subscription according to these Terms.
11.3 Under no circumstances shall we (and our affiliates) be liable to you or any third party for any lost profits or any indirect, consequential, exemplary, incidental, special, or punitive damages arising from these Terms or your use or inability to use the Service (including Content and user content, if applicable), as well as third-party materials, products, or advertising, even if we were warned of possibility of such damage. Access to and use of the Service and third-party materials is at your sole discretion and risk, and you are solely responsible for any damage to your device, software, or data.
11.4 Notwithstanding any provisions of these Terms, to the maximum extent permitted by law, the Company’s aggregate liability to you for any claims arising out of or in connection with use of the Service, Content, Services, or products is limited to the amount actually paid by you to the Company for access to the Service for the period to which the claim relates. The liability limitations set forth in this section are essential terms of the agreement between you and the Company.
11.5 Nothing in these Terms excludes or limits our liability to the extent such exclusion or limitation is prohibited by applicable law, including consumer rights that cannot be limited by contract. In particular, these Terms do not limit liability for intent or gross negligence where prohibited by law.
11.6 Some jurisdictions do not allow limitation or exclusion of liability for incidental or consequential damages, therefore certain limitations stated above may not fully apply to you. In such case, Company liability will be limited to the maximum possible extent permitted by applicable law, and the remaining section provisions remain in force.
12. Intellectual property
12.1 All intellectual property rights, including, without limitation, trademarks, copyrights, domain names, database rights, design rights, patents, and any other rights to intellectual activity results and means of individualization, whether registered or not (“Intellectual Property”), relating to the Service, Content, Services, and materials are protected by applicable intellectual property laws.
12.2 You are not entitled to copy, repurpose, translate, adapt, distribute, publicly display, sell, transfer, rent, or otherwise use any Intellectual Property or any other content received from us or available through the Service for any purposes without our prior written permission. Without limiting the foregoing, use of our content for commercial purposes by third parties is prohibited unless you have our explicit written permission.
12.3 All Intellectual Property posted in the Service or provided to you in any form belongs to the Company, except trademarks, service marks, and other third-party materials that may be used in the Service. No Intellectual Property objects may be used without prior written consent of the Company or relevant third party owning such Intellectual Property.
12.4 If you notice any third party using Company Intellectual Property on its resources, please report such cases to our support service.
13. Governing law and disputes
13.1 If you have complaints or questions regarding the Service, fees, subscription, charges, refunds, quality of Services, or any other aspect of Service use, you undertake first to contact our support service and provide us a reasonable opportunity to resolve the issue before contacting third parties (including payment systems, bank, or card issuer). This condition does not limit your statutory rights, but helps resolve the issue faster.
13.2 We review appeals and claims within a reasonable period and generally aim to process them within 30 (thirty) calendar days from receipt of all necessary information. When contacting support, you must provide data allowing identification of the payment and account you used when placing the order.
13.3 These Terms and any contractual relations between you and the Company are governed by the law of England and Wales, unless otherwise required by mandatory rules of the law of your country of residence. If you are a consumer in Ukraine or in a European Union country, you retain all mandatory consumer rights granted by applicable law.
13.4 To the maximum extent permitted by applicable law, any claim must be brought by you in your individual capacity, and not as plaintiff or participant in a class, collective, or representative action.
13.5 Pre-trial settlement. We are interested in resolving disputes amicably and efficiently. In case of dispute, you agree before commencing formal procedures to send support service a brief written description of the dispute and your contact details. The parties undertake to attempt in good faith to resolve the dispute through negotiations. Such pre-trial settlement is a desirable and reasonable step before going to court or other authorities, unless otherwise prohibited or limited by applicable law. Limitation periods and other procedural periods apply according to law and are not canceled by this clause.
13.6 Judicial jurisdiction. If dispute could not be resolved through negotiations, it shall be submitted to courts of England and Wales, except where mandatory applicable law establishes different jurisdiction for a consumer, including right to file in court at place of residence.
13.7 Costs. Each party bears its own legal costs unless otherwise established by applicable law or court decision. The court may award reasonable costs and expenses in accordance with applicable rules.
13.8 Nothing in this section limits your right to contact consumer protection authorities, regulators, or other competent bodies, if such right is provided by applicable law.
14. Miscellaneous
14.1 If any provision of these Terms is found unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms. Such determination shall not affect validity and enforceability of any other remaining provisions. You may review the most current version of the Terms at any time on the relevant Service page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes in the Service.
14.2 No delay or omission by us in exercising any of our rights resulting from any noncompliance or nonperformance by you under these Terms shall impair such right or be construed as waiver thereof. Waiver by the Company of any covenant, condition, or requirement you must perform shall not be construed as waiver of any subsequent breach of such covenant, condition, or requirement.
14.3 Subject to section 13, if any provision of these Terms is found invalid or unenforceable, these Terms shall remain in full force and effect and shall be construed and/or modified to the extent necessary to become valid and enforceable, reflecting as closely as possible the parties’ intent and legal requirements.
14.4 Unless expressly provided otherwise herein, these Terms constitute the entire agreement between you and the Company regarding their subject matter and supersede all prior promises, agreements, or representations, written or oral, regarding such subject matter.
14.5 The Company may transfer or assign any and all its rights and obligations under these Terms to any other person by any means, including novation, and by accepting these Terms you give the Company consent to such assignment or transfer. You confirm that posting in the Service an updated version of these Terms indicating another person as party to the Terms may be treated as proper notice of transfer of rights and obligations (unless expressly stated otherwise).
14.6 All information transmitted through the Service is deemed electronic communication. When you communicate with us through the Service or by other electronic means (for example, email), you communicate with us electronically. You agree that we may communicate with you electronically and that such communications, as well as notices, disclosures, agreements, and other communications provided to you electronically, are equivalent to written communications and will have the same legal force as if made in writing and signed by the sending party. You also agree that such communication may be carried out using third-party providers that allow us to effectively and securely manage electronic interaction.
You acknowledge that by clicking buttons “SUBMIT,” “CONTINUE,” “PAY,” “REGISTER,” “I AGREE,” or similar interface elements, you perform a legally significant action that may be considered an electronic signature and means conclusion of a legally binding agreement and consent to comply with these Terms. You hereby consent to use of electronic signatures, contracts, orders, and other records, as well as electronic delivery of notices, policies, and transaction records initiated or completed through the Service.
14.7 Under no circumstances shall the Company be liable for failure or improper performance of these Terms to the extent such failure is caused by circumstances beyond the Company’s reasonable control (force majeure), including, without limitation: communication network failures, power outages, payment system disruptions, actions of government authorities, military actions, natural disasters, fires, floods, strikes, pandemics, restrictions, and other force majeure circumstances.
15. Amendments
15.2 To the maximum extent permitted by applicable law, we may change subscription and/or other Service prices at any time. We will notify you in advance of such changes by publishing new prices in the Service (for example, on checkout page or in personal account) and/or sending notification by email or other prominent means. If you do not agree with new tariffs, you may cancel the relevant subscription before the effective date of changes, and in that case new tariffs will not apply to your subsequent renewal.
16.Contact information and profile registration
16.1 You may contact us using details specified in the “Contact information” section of this Document.
16.2 To use certain Service features, you may need to register an account/profile (“Profile”) and provide certain information about yourself as предусмотрено by the registration form.
16.3 If you register a Profile, you represent and warrant to the Company that:
all required registration information you provide is truthful and accurate;
you will maintain such information current and accurate; and
your use of the Service does not violate any applicable laws or regulations or these Terms.
Otherwise, the Service may operate incorrectly, and we may be unable to send you important notifications.
16.4 The Service is not intended for use by persons under 18 years old. By using the Service, you represent and warrant that you are at least 18 years old and have the right, authority, and capacity to enter into and comply with these Terms. If applicable law permits Service use by persons aged 14–17 with consent of legal representative, such use is possible only with such consent and under control of legal representative.
16.5 The Company reserves the right to suspend or terminate your Profile or your access to the Service with or without notice in case of your violation of these Terms or applicable law, to the maximum extent permitted by law.
16.6 You are responsible for maintaining confidentiality of your Profile login data and bear full responsibility for all activities occurring under your Profile. You agree to immediately notify the Company of any unauthorized use or suspected unauthorized use of your Profile or any other security breach. The Company is not liable for any loss or damage arising from your failure to comply with the above requirements.
17. Governing law and venue
17.1 These Terms are governed in accordance with the law of England and Wales, except where mandatory rules of your country of residence as a consumer provide otherwise.
17.2 To the extent any action concerning any dispute under this Agreement for any reason cannot be transferred to court at your place of residence (if you are a consumer and such right is provided by law), each party submits to exclusive jurisdiction of the courts of England and Wales to resolve any disputes arising out of or in connection with these Terms, and accordingly proceedings must be commenced in such courts.
17.3 The parties unconditionally submit to personal jurisdiction and venue of courts of England and Wales and waive any objections regarding improper venue or inconvenient forum, except where such waivers are limited or prohibited by applicable consumer protection law.
18. Additional disclaimer of warranties
18.1 Core warranty disclaimers. To the maximum extent permitted by applicable law and except where prohibited by law, you expressly understand and agree that you use the Service at your own risk, and the Service and any products/services are provided on an “as is” and “as available” basis. The Company, and its affiliates, officers, employees, agents, partners, and licensors expressly disclaim all warranties of any kind, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranties regarding products or services offered through the Service.
In particular, the Company makes no warranties and expressly disclaims any warranties that:
the Service will meet your requirements;
the Service will be uninterrupted, timely, secure, and error-free;
results that may be obtained from Service use (including data) will be accurate, reliable, or suitable for your purposes;
quality of any data, materials, or services available through the Service will meet your expectations;
any errors in the Service will be corrected.
Access to any material obtained via the Service is at your discretion and risk, and you bear sole responsibility for any damage to your device and/or data loss resulting from use of such material.
We do not guarantee or promise any specific results from use of the Service and/or materials. You also agree to assume risk of temporary unavailability or discontinuation of the Service for technical reasons and/or reasons beyond the Company’s reasonable control, to the maximum extent permitted by law.
18.2 No advice. Any statements, materials, instructions, templates, examples, or other information posted in the Service are intended solely for informational and educational purposes and are not intended to replace professional financial, legal, medical, tax, or other advice.
The Company makes no representations and gives no warranties and, to the maximum extent permitted by law, expressly disclaims any liability associated with your reliance on statements or other information offered or provided in or through the Service. If you have specific questions or a situation requiring professional advice, you should consult appropriately trained and qualified specialists.
18.3 Change of information and services. We may change information, materials, and content provided in the Service at our discretion without prior notice. We may also at any time modify or discontinue, temporarily or permanently, the Service (or any part thereof) at our discretion, with or without notice, to the maximum extent permitted by applicable law.
19. Service
19.1 You acknowledge that all text, images, marks, logos, compilations (that is, collection, systematization, and arrangement of information), data, other content, software, and materials displayed in the Service or used by the Company to operate the Service (including personal account, Telegram bot(s), Content, and other Service components), except User Content (as defined below), are property of the Company and/or third parties.
19.2 The Company expressly reserves all rights, including intellectual property rights, to all listed in clause 19.1. Except as expressly permitted by these Terms, any use, redistribution, sale, copying, decompilation, reverse engineering, disassembly, translation, or other use of such materials is strictly prohibited. Provision of the Service does not transfer to you or any third party any rights, titles, or interests in such intellectual property.
19.3 Information you provide us at registration, as well as any content, materials, or information (including, without limitation, text, data, graphics, messages, photos, images, audio, video, files, questions, comments, suggestions, feedback, or other content) that you upload, send, publish, or otherwise transmit to us at our request or at your discretion in or through the Service, whether publicly posted or privately transmitted to us (“User Content”), remains your intellectual property.
19.4 The Company does not claim copyright to User Content. Notwithstanding the foregoing, you agree to grant the Company a license to use User Content to the extent necessary for Service operation and in accordance with section 20 of these Terms. You also agree that the Company may retain copies of registration information and User Content and use them if reasonably necessary to provide the Service, perform these Terms, ensure security, prevent fraud, comply with law, and in other cases provided by these Terms and Privacy Policy.
19.5 Subject to these Terms, the Company grants you a non-transferable, non-exclusive, limited license (without right to sublicense) to use the Service solely for personal, non-commercial purposes, within Service functionality and within access granted to you.
19.6 You agree, represent, and warrant that your use of the Service or any part thereof will comply with the specified license, these Terms, restrictions, and will not infringe or violate third-party rights, violate any contractual obligations, or applicable laws. You bear sole responsibility for any violations by you of laws, rules, or regulations related to Service use.
19.7 You bear sole responsibility for obtaining equipment and telecommunications services necessary to access the Service, and for all associated expenses (for example, devices, internet access, mobile communication, and other fees).
19.8 We reserve the right to make changes to the Service (including free and paid features, Content, and components) at any time, with or without notice, to the maximum extent permitted by applicable law. The Company is not liable to you or third parties for any modification, suspension, or termination of any Service feature, component, or content, unless otherwise required by law. If such changes materially affect your Service use, you may cancel subscription or stop using the Service.
19.9 You access and use the Service at your own risk. To the maximum extent permitted by law, the Company is not liable for any damage to your device, software, data loss, or other harm to you or third parties resulting from your access to or use of the Service, as well as from your reliance on any information or materials provided through the Service.
19.10 The Company is not obligated to provide customer support to you unless expressly required by law. However, the Company may provide support from time to time at its sole discretion.
20. Coach, curator, mentor services
20.1 Within the Service, the Company may offer interactive curator, mentor, or instructor services that help the User navigate materials, get answers to questions and recommendations on training and tool implementation, as well as receive informational support to achieve User goals within the Service (“Curator Services”).
20.2 If you have an active Subscription or other access provided by selected tariff or offer, you may interact with curators, mentors, or instructors in formats available in the Service (for example, messages, comments, answers to questions, reviews, group chats, online sessions).
20.3 Curator, mentor, or instructor helps you achieve goals within the Service by providing motivational tools, educational explanations, recommendations on training structure, task completion, implementation of studied approaches, and work with typical mistakes. To obtain maximum benefit, you cooperate with curator and formulate goals and requests. The Company has the right at its discretion to engage, replace, or redistribute curators, mentors, and instructors among Users within Subscription or other offers.
20.4 Curator Services are educational and informational. They are not medical, psychological, psychotherapeutic, legal, financial, or other professional licensed services, and are not intended to replace consultations of qualified specialists. The Company does not confirm or guarantee achievement of specific results and is not responsible for decisions made by the User based on materials or communication within Curator Services. If you need professional consultation on health, law, finance, taxation, or other areas, consult an appropriate qualified specialist.
21. User content
21.1 Grant of license. By posting, uploading, sending, or otherwise transmitting any User Content in or through the Service, you grant the Company, its successors, and affiliates a royalty-free, non-exclusive, worldwide right and license (with right to sublicense and assign) to use such User Content to the extent necessary for:
(a) operation, provision, support, and improvement of the Service;
(b) storage, reproduction, formatting, adaptation, and display of User Content within the Service;
(c) moderation, prevention of fraud and violations, security assurance, and enforcement of these Terms;
(d) compliance with applicable law and requests of competent authorities;
(e) use of anonymized or aggregated data derived from User Content for analytics and Service improvement.
If you separately and explicitly consented to publication of a review/case for marketing purposes (for example, on website, in social media, in advertising materials), you additionally grant the Company the right to use the relevant review/content for such purposes within granted consent.
21.2 Personal data. The license provided in this section does not mean transfer to the Company of the right to freely use your personal data outside purposes provided by the Privacy Policy and applicable data protection laws. Personal data are processed only on lawful grounds and within limits described in the Privacy Policy.
21.3 Rights warranties. You represent and warrant that:
(a) you own all rights necessary to post User Content and grant the license specified in this section, or are otherwise authorized to do so;
(b) User Content does not infringe third-party rights (including copyrights, trademark rights, image rights, trade secrets, and other rights);
(c) posting User Content and granting the license does not violate your contractual obligations to third parties.
You also understand that the Service may provide for deletion of User Content (for example, upon your request, legal requirements, or due to violation of these Terms). We are not obligated to store content indefinitely and are not liable for losses resulting from deletion of User Content, except where such liability is expressly provided by applicable law.
21.4 Withdrawal of license. If you want to withdraw consent to use specific User Content for marketing purposes (for example, review/case), you may contact support service. Withdrawal of consent does not affect lawfulness of use carried out before withdrawal moment, and does not prevent processing of content necessary for Service provision, legal compliance, and performance of these Terms.